Terms of Service

Effective Date: May 7, 2026  |  Last Updated: May 7, 2026

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "Customer," or "you") and Pizza Ranch ("Company," "we," "us," or "our"), governing your access to and use of the Website at pizzaranch-delivery.click and all related services, features, content, and functionality offered through the Website (collectively, the "Services").

By visiting the Website, creating an account, placing an order, or otherwise interacting with any portion of the Website or Services, you expressly acknowledge that:

• You have read, understood, and agree to be bound by these Terms in their entirety;
• You are at least 18 years of age, or if you are between the ages of 13 and 17, you have obtained verifiable parental or legal guardian consent;
• You have the legal capacity to enter into a binding contract under applicable United States law;
• Your use of the Website and Services complies with all applicable local, state, and federal laws and regulations.

If you are using the Website on behalf of a business entity or organization, you represent and warrant that you have the authority to bind that entity to these Terms, and references to "you" shall include both the individual user and the entity on whose behalf you act.

2. Contact Information and Business Details

You may contact us at any time using the following information:

3. Description of Services

Pizza Ranch operates as an online food ordering and delivery platform through the Website. Our Services include, but are not limited to, the following:

3.1 Online Food Ordering

The Website enables customers to browse our menu offerings, customize food items, place orders for pickup or delivery, and process payments electronically. We offer a variety of food and beverage products including, without limitation, pizzas, sides, desserts, and beverages.

3.2 Delivery Services

We offer delivery services within designated geographic service areas. Delivery availability, estimated delivery times, and delivery fees are subject to change without prior notice and may vary depending on location, time of day, order volume, weather conditions, and other factors outside of our reasonable control.

3.3 Account Management

We may offer registered user accounts that allow you to save personal preferences, track order history, manage payment methods, and access promotional offers. Creating an account is optional unless required to complete a specific transaction.

3.4 Promotional Offers and Loyalty Programs

From time to time, we may offer coupons, discount codes, promotional pricing, or loyalty reward programs. All promotions are subject to their own specific terms, conditions, expiration dates, and eligibility requirements, which will be communicated at the time the promotion is offered.

3.5 Service Limitations

We reserve the right to modify, suspend, discontinue, or restrict access to any portion of the Services at any time, with or without notice, and without liability to you. We do not guarantee that the Website or Services will be available at all times or free from errors, interruptions, or technical issues.

4. User Obligations and Prohibited Activities

4.1 User Responsibilities

As a condition of using our Website and Services, you agree to:

• Provide accurate, current, and complete information when creating an account or placing an order;
• Maintain the confidentiality of your account credentials and promptly notify us of any unauthorized use of your account;
• Use the Website and Services only for lawful purposes and in accordance with these Terms;
• Comply with all applicable federal, state, and local laws and regulations in connection with your use of the Services;
• Ensure that any contact information, delivery addresses, and payment details you provide are accurate at the time of each transaction;
• Accept responsibility for all activities that occur under your account, whether or not you authorized such activities.

4.2 Prohibited Activities

You agree that you will NOT engage in any of the following prohibited activities:

• Using the Website or Services for any fraudulent, deceptive, unlawful, or unauthorized purpose;
• Attempting to gain unauthorized access to any part of the Website, its servers, networks, or databases;
• Interfering with or disrupting the integrity or performance of the Website, including introducing malware, viruses, Trojan horses, or other harmful code;
• Scraping, crawling, data mining, or otherwise extracting data from the Website without our prior written consent;
• Using automated bots, scripts, or tools to access the Website or place fraudulent orders;
• Impersonating any person or entity, or falsely representing your affiliation with any person or entity;
• Posting or transmitting any content that is defamatory, obscene, harassing, threatening, or otherwise objectionable;
• Engaging in any activity that could damage, disable, or impair our servers or the experience of other users;
• Using the Services to engage in any activity that violates the rights of third parties, including intellectual property rights or privacy rights;
• Attempting to reverse-engineer, decompile, or disassemble any software or code used in connection with the Website;
• Using the Website to collect personal information of other users without their express consent;
• Placing orders with no intent to pay or accept delivery, or systematically requesting refunds in bad faith.

Violation of these prohibitions may result in immediate suspension or termination of your account and access to the Services, and may be referred to appropriate law enforcement authorities where applicable.

5. Ordering, Pricing, and Payment Terms

5.1 Order Placement

When you place an order through the Website, you are making an offer to purchase the selected items subject to these Terms. We reserve the right to accept, reject, or cancel any order at our sole discretion, including orders that appear to be placed fraudulently or in violation of these Terms. Order confirmation via email or on-screen notification does not constitute our acceptance of your order until the order has been processed and confirmed for preparation.

5.2 Pricing

All prices displayed on the Website are in United States Dollars (USD) and are subject to applicable federal, state, and local taxes. Prices may be updated at any time without prior notice. We are not obligated to honor pricing errors or misquotations. Delivery fees, service charges, and applicable taxes will be clearly disclosed prior to finalizing your order.

5.3 Payment

We accept payment via major credit and debit cards and any other payment methods specified on the Website at the time of checkout. By providing payment information, you represent and warrant that:

• You are authorized to use the payment method provided;
• The payment information you provide is accurate and complete;
• You authorize us to charge the applicable amount to your designated payment method.

All payment transactions are processed through secure, third-party payment processors. We do not store your full credit card or payment card data on our systems. We are not responsible for errors or failures caused by third-party payment processors.

5.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order has been prepared or dispatched for delivery. Refund requests will be considered on a case-by-case basis where the order was incorrect, damaged, or the subject of a legitimate complaint. Please contact us at [email protected] within a reasonable time of receiving your order to submit a complaint or refund request.

6. Intellectual Property Rights

6.1 Ownership

All content on the Website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and the overall design and appearance of the Website (collectively, "Content"), is the exclusive property of Pizza Ranch or its content suppliers and is protected by applicable United States and international intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.), trademark law, and other applicable statutes.

6.2 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website solely for your personal, non-commercial use and for placing orders through the Website. This license does not include the right to:

• Reproduce, duplicate, copy, or sell any portion of the Website or its Content;
• Modify, adapt, translate, or create derivative works based on the Content;
• Use the Content for any commercial purpose without our prior written consent;
• Remove or alter any proprietary notices, labels, or marks on the Content.

6.3 Trademarks

The name "Pizza Ranch," our logo, and all related product and service names, slogans, and designs are trademarks or registered trademarks of Pizza Ranch. You may not use any of our trademarks without our prior written permission. Nothing in these Terms grants you any license or right to use our trademarks.

6.4 User-Submitted Content

If you submit reviews, comments, feedback, photographs, or other content through the Website ("User Content"), you grant us a perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, modify, publish, distribute, and display such User Content in connection with the operation and promotion of our Services. You represent that you own or have the necessary rights in any User Content you submit, and that such content does not infringe the rights of any third party.

7. Disclaimers and "As-Is" Basis

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, INCLUDING APPLICABLE UNITED STATES FEDERAL AND STATE LAW:

1. IN NO EVENT SHALL PIZZA RANCH, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THE WEBSITE OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES;
2. OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID TO US IN THE THREE (3) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00);
3. THE LIMITATIONS SET FORTH IN THIS SECTION SHALL APPLY TO ALL THEORIES OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you in their entirety. In such cases, our liability shall be limited to the fullest extent permitted by applicable state law.

9. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Ranch, and its officers, directors, employees, agents, licensors, contractors, and successors, from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your access to or use of the Website or Services;
• Your violation of any provision of these Terms;
• Your violation of any applicable federal, state, or local law or regulation;
• Any User Content you submit, post, or transmit through the Website;
• Your infringement of any intellectual property or other rights of any third party;
• Any dispute between you and another user or third party in connection with the Services;
• Your misrepresentation of any information provided to us.

We reserve the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you agree to cooperate fully with us in asserting any available defenses.

10. Privacy Policy

Your use of the Website and Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, store, and disclose personal information in accordance with applicable United States privacy laws, including the Federal Trade Commission Act (15 U.S.C. § 45) and, where applicable, the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act of 2020 (CCPA/CPRA), for California residents.

By using our Services, you consent to the collection and use of your personal information as described in our Privacy Policy. Please review our Privacy Policy at pizzaranch-delivery.click.

11. Governing Law and Jurisdiction

These Terms shall be governed by, construed, and enforced in accordance with the laws of the United States of America and applicable state law, without regard to any conflict of law principles that would result in the application of the laws of another jurisdiction.

Any legal action or proceeding arising under or relating to these Terms or the Services that is not subject to the arbitration provisions in Section 12 shall be brought exclusively in the competent federal or state courts located in the United States. You hereby irrevocably consent to the personal jurisdiction and venue of such courts, and waive any objection to such jurisdiction or venue based on inconvenient forum or otherwise.

We make no representation that the Website or Services are appropriate or available for use in any particular geographic location. Accessing the Website from territories where its content may be unlawful is prohibited. You are responsible for compliance with all applicable local laws in the jurisdiction from which you access the Website.

12. Dispute Resolution and Arbitration

12.1 Informal Resolution

Before initiating any formal dispute resolution procedure, you agree to first attempt to resolve the dispute informally by contacting us at [email protected] with a written description of the dispute and the relief you are seeking. We will make reasonable efforts to respond within thirty (30) days. If the dispute is not resolved informally within sixty (60) days of your initial notice, either party may proceed with formal dispute resolution as described below.

12.2 Binding Arbitration

EXCEPT AS OTHERWISE PROVIDED HEREIN, ALL DISPUTES, CONTROVERSIES, OR CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES (INCLUDING THEIR FORMATION, PERFORMANCE, OR BREACH) SHALL BE FINALLY RESOLVED BY BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION ("AAA") UNDER ITS CONSUMER ARBITRATION RULES IN EFFECT AT THE TIME OF THE DISPUTE. The arbitration shall be conducted in English, and the arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

12.3 Class Action Waiver

YOU AGREE THAT ANY ARBITRATION OR OTHER LEGAL PROCEEDING SHALL BE CONDUCTED ON AN INDIVIDUAL BASIS ONLY, AND NOT AS A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU HEREBY WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

12.4 Exceptions to Arbitration

Notwithstanding the above, either party may seek emergency injunctive or other equitable relief in a court of competent jurisdiction to prevent imminent harm to intellectual property rights, confidential information, or other irreparable injury pending the outcome of arbitration. Either party may also bring small claims court actions if the claims qualify under the applicable small claims court rules.

12.5 Consumer Rights

Nothing in this Section is intended to limit any consumer rights that cannot be waived or limited under applicable federal or state law, including rights provided under the Federal Trade Commission Act or applicable state consumer protection statutes.

13. Term and Termination

13.1 Term

These Terms remain in full force and effect for as long as you use the Website or Services, or maintain an account with us. Your continued use of the Website following any updates to these Terms constitutes your acceptance of the revised Terms.

13.2 Termination by You

You may terminate your account or cease use of the Website at any time by ceasing to access the Website and, if applicable, by contacting us at [email protected] to request account deletion. Termination of your account will not affect any outstanding obligations or transactions.

13.3 Termination by Us

We reserve the right, at our sole discretion and without prior notice or liability, to suspend or terminate your access to the Website or Services for any reason, including but not limited to:

• Your violation of any provision of these Terms;
• Conduct that we believe to be harmful to other users, third parties, or our business interests;
• Fraudulent or illegal activity;
• Any reason required by applicable law or regulation.

13.4 Effect of Termination

Upon termination, your right to access and use the Website and Services shall immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including without limitation: provisions relating to ownership of intellectual property, warranty disclaimers, indemnification, limitations of liability, governing law, and dispute resolution.

14. Changes to These Terms

We reserve the right to modify, update, or revise these Terms at any time in our sole discretion. Changes will be effective immediately upon posting to the Website, unless otherwise stated. The "Last Updated" date at the top of this page will be revised accordingly.

We encourage you to review these Terms periodically to stay informed of any updates. For material changes, we may provide additional notice through the Website or by email to your registered account address. Your continued use of the Website or Services after any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree with the revised Terms, you must discontinue your use of the Website immediately.

15. Third-Party Links and Services

The Website may contain links to third-party websites, services, or resources that are not owned or controlled by Pizza Ranch. We have no control over the content, privacy policies, or practices of third-party websites and do not assume any responsibility or liability for them. We encourage you to read the terms and privacy policies of any third-party websites you visit. The inclusion of any link on the Website does not imply our endorsement, sponsorship, or affiliation with the linked website or its operators.

16. Force Majeure

We shall not be liable for any delay or failure to perform our obligations under these Terms to the extent that such delay or failure is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, war, terrorism, civil unrest, government orders, labor strikes, supply chain disruptions, telecommunications failures, or internet outages. In such circumstances, our obligations under these Terms shall be suspended for the duration of the force majeure event.

17. Severability

If any provision of these Terms is found by a court of competent jurisdiction or an arbitrator to be invalid, illegal, unenforceable, or contrary to public policy, that provision shall be modified to the minimum extent necessary to make it enforceable, or if such modification is not possible, it shall be deemed severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect as if the invalid or unenforceable provision had never been part of these Terms.

18. Waiver

Our failure to enforce any right or provision of these Terms on any occasion shall not be construed as a waiver of that right or provision, nor shall it prevent us from enforcing such right or provision at a later time. No waiver of any breach of these Terms shall be deemed a waiver of any subsequent breach of the same or any other provision.

19. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices, policies, or agreements published on the Website, constitute the entire agreement between you and Pizza Ranch with respect to your use of the Website and Services. These Terms supersede all prior and contemporaneous communications, agreements, representations, and understandings, whether written or oral, between you and Pizza Ranch relating to the subject matter hereof.

20. Assignment

You may not assign, transfer, or sublicense any of your rights or obligations under these Terms without our prior written consent. We may freely assign or transfer our rights and obligations under these Terms to any affiliate, successor, or acquirer of Pizza Ranch, in whole or in part, without your consent. Any purported assignment in violation of this Section shall be null and void.

21. Electronic Communications

By using our Website and Services, you consent to receive communications from us electronically, including via email, text messages (where applicable), or notices posted on the Website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing, to the fullest extent permitted by applicable law.

22. Compliance with the FTC Act

Pizza Ranch is committed to fair and honest business practices in compliance with the Federal Trade Commission Act (15 U.S.C. § 45), which prohibits unfair or deceptive acts or practices in or affecting commerce. All representations made on the Website regarding our products, services, pricing, and promotions are intended to be truthful, substantiated, and not misleading. If you believe any representation on the Website is inaccurate or deceptive, please contact us at [email protected].

23. Contact Information

If you have any questions, concerns, or complaints regarding these Terms of Service, or if you need to contact us for any other reason related to your use of the Website or Services, please reach out to us through the following channels:

We strive to respond to all legitimate inquiries within a reasonable timeframe. For urgent matters, we recommend contacting us directly via email to ensure prompt attention.